Privacy Policy
Effective Date: August 5, 2026
At Argana Dream Morocco, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
By using our website, you agree to the practices described in this Privacy Policy.
Who We Are
Argana Dream Morocco is a travel company specializing in authentic tours, excursions, desert adventures, cultural experiences, and private transportation throughout Morocco.
If you have any questions regarding this Privacy Policy, you may contact us using the information below:
Argana Dream Morocco
Phone: +39 335 707 5547
Email: brigegg@gmail.com
Support: contact@argana-dream-morocco.com
Information We Collect
We may collect personal information that you voluntarily provide when you:
- Submit a contact form
- Request a quotation
- Book a tour or excursion
- Subscribe to our newsletter
- Contact us by email, phone, or WhatsApp
This information may include:
- Full name
- Email address
- Phone number
- Country of residence
- Travel dates
- Number of travelers
- Tour preferences
- Special requests
- Any information you choose to provide
We also automatically collect certain technical information such as:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of your visit
- Cookies and analytics data
How We Use Your Information
We use your information to:
- Process tour and excursion bookings
- Respond to your inquiries
- Provide customer support
- Send booking confirmations
- Improve our services and website
- Personalize your browsing experience
- Send promotional offers (only if you have agreed)
- Prevent fraud and protect our business
- Comply with legal obligations
Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Analyze website traffic
- Improve website performance
- Measure marketing effectiveness
- Enhance security
You can disable cookies through your browser settings, although some website features may not function properly.
Analytics
We may use analytics tools such as Google Analytics to better understand how visitors use our website.
These services collect anonymous information including:
- Pages viewed
- Time spent on the website
- Traffic sources
- Device type
- Geographic region (approximate)
This information helps us improve our services and user experience.
Booking Information
When you book a tour or activity with Argana Dream Morocco, we collect only the information necessary to complete your reservation.
Depending on the activity, this may include:
- Passenger names
- Contact details
- Pickup location
- Flight information (when applicable)
- Emergency contact information
- Special dietary or accessibility requirements
We use this information solely to organize and deliver your booked services.
Payment Information
Payments may be processed through secure third-party payment providers.
Argana Dream Morocco does not store your complete credit or debit card information on our servers.
All online payments are processed using secure encrypted connections.
Sharing Your Information
We never sell or rent your personal information.
We may share your information only with trusted service providers when necessary to deliver your requested services, including:
- Local guides
- Hotels and accommodations
- Transportation providers
- Activity operators
- Payment processors
- Government authorities when legally required
All partners are expected to handle your information responsibly.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While no online system is completely secure, we continuously work to safeguard your information using industry best practices.
Data Retention
We retain your personal information only for as long as necessary to:
- Complete your booking
- Provide customer support
- Meet legal and accounting requirements
- Resolve disputes
- Improve our services
When your information is no longer required, it will be securely deleted or anonymized.
Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Restrict certain processing activities
- Withdraw consent
- Request a copy of your data
- Object to marketing communications
To exercise any of these rights, please contact us using the details provided below.
Third-Party Links
Our website may contain links to external websites operated by third parties.
We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our services are not directed toward children under the age of 16.
We do not knowingly collect personal information from children without parental or guardian consent.
If you believe a child has provided us with personal information, please contact us so we can promptly remove it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
Any updates will be published on this page with the revised effective date.
We encourage you to review this page periodically.
Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:
Argana Dream Morocco
Phone: +39 335 707 5547
Email: brigegg@gmail.com
Support: contact@argana-dream-morocco.com
We are committed to responding to all privacy-related inquiries as quickly as possible